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Orders placed via coolboysshoes.com and coolgirlsshoes.com can be delivered to anywhere in the world.
Orders placed before midday on a working day will be dispatched the same day. Orders are sent with Royal Mail or UK Mail and delivery times will depend on the delivery option you select. Please use the tracking number in your dispatch confirmation email to track your parcel. If you are unable to track your parcel please contact our Customer Services department quoting your order number. Orders placed on a non-working day or after midday on Friday will be dispatched the next working day (for our purposes a ‘working day’ is Monday to Friday, not including UK bank or public holidays). Once your order has been dispatched we are unable to change the delivery address.
We offer three options for UK delivery.
We offer a tracked and signed for service via Royal Mail for all International deliveries:
All our tracking and signature services aim to deliver to Europe within 3-5 working days from dispatch and worldwide within 5-7 working days from dispatch. This can vary based upon the handling of the item by the receiving postal authority. There can be delays in getting through customs.
Europe Zone: £20
World Zone 1: £25
World Zone 2: £35
Europe zone comprises the following countries:
Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU)
Sweden (EU) Belarus Gibraltar (EU) Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro Turkmenistan
Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)
Czech Republic (EU) Kosovo Romania (EU)
World Zone 1 covers all countries, not defined as being in Europe or World Zone 2.
World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.
World Zone 2 covers the following territories:
Australia Belau British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Nauru Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democratic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa
INTERNATIONAL DUTIES AND TAXES
Please note that for international shipping outside of the UK the recipient is responsible for settling directly with Local Government Authorities or Carriers any Customs Duties and/or Taxes levied as a result of importing item(s) into that Country.